Serving Older Adults in Austin, TX

Patient Tech Help
for Real Life

Friendly, judgment-free technology support for older adults in the Austin area — at your pace, on your terms.

Technology can be overwhelming —
but it doesn't have to be.

Millions of older adults deal with these same frustrations every day. You're not alone — and real help is closer than you think.

Devices That Feel Confusing

Smartphones, tablets, laptops — they change constantly. When things stop working or you can't find what you need, it's easy to feel stuck and frustrated.

Worry About Scams & Fraud

Online fraud targeting older adults is a real and growing threat. It's hard to know who to trust — or which emails, calls, and pop-ups are legitimate.

No One Reliable to Ask

Family is busy, tech support hotlines are frustrating, and searching online can make things more confusing. You deserve a real person who genuinely cares.

Support that meets you where you are

Whether you need a one-time hand or ongoing peace of mind, there's an option that fits your life.

Book a Free Call
  • 01

    One-on-One Tech Support

    In-home or remote help with your phone, computer, tablet, TV, and more. Patient, step-by-step guidance with no rushed appointments.

  • 02

    Community Seminars & Workshops

    Free and low-cost group sessions on scam awareness, device basics, and staying safe online — held at community centers and libraries near you.

  • 03

    Ongoing Tech Retainer

    A monthly support relationship — like having a knowledgeable neighbor on call. Regular check-ins, priority help, and genuine peace of mind.

  • 04

    Device Consultation & Procurement

    Need a new phone, tablet, or computer? We'll help you choose the right device, set it all up, and make sure you're fully comfortable using it.

Simple from the very start

Three easy steps to getting the help you need — no tech knowledge required.

1

Book a Free 45-Min Intro Call

Tell us what you're dealing with. No pressure, no commitment — just a friendly conversation to see how we can help.

2

We Make a Plan Together

We'll figure out what kind of support makes sense for you — whether it's a one-time visit, a single session, or ongoing help.

3

Support at Your Pace, on Your Terms

Unhurried, judgment-free help whenever you need it. We explain things in plain English — and repeat them as many times as you like.

"
Everyone deserves tech support that treats them with dignity and patience.

Local, independent, and here for you.

Simple Signal was founded right here in Austin because we saw a real gap: older adults who are smart, capable, and curious — but who feel left behind by technology that changes faster than anyone can keep up with.

We're not a big corporation or a call center. We're your neighbors — independent, Austin-based, and committed to the senior community here for the long haul.

Not a script. Not a ticket number. A real person who knows your name, understands your situation, and actually takes the time to help.

Meet Us — Book a Free Call

Join a Free Scam Awareness Talk

Learn how to protect yourself and your family from online fraud, phone scams, and phishing. No tech experience needed — just bring your questions.